System Management

Keep your IT infrastructure running at optimum performance with our proactive server management

The performance of your critical infrastructure is essential for business productivity and customer satisfaction, but managing servers is a costly and time consuming activity. Should your IT department be diverting their valuable resources to this task instead of focusing on IT strategy and supporting your core business applications? Our fully-managed server management solution is designed to take away the pain of managing infrastructure so that your IT department can focus on creating competitive advantage.

For each monitored server we set up a comprehensive runbook that records the procedures required to administer the system, including contingency handling. Any open support issues are logged in our issue tracking system, with status updates around the clock. Through performance counters and optional agents, we can provide a history of server activity, including disk usage, CPU utilisation and network activity.

Key benefits of our Server Management service

Proactive service:
We are able to predict performance degradation and capacity issues, allowing you to take remedial action.

Comprehensive coverage:
We support all major hardware vendors and operating systems.

Enjoy virtualisation:
We take the additional complexity of managing virtualised environments – including Hyper-V  – out of your hands.

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